Should I expect to appear on Google 100% of the time?

It is impossible for any company to guarantee 100% uptime on Google (even Google can’t do this).

Unfortunately this is probably NOT going to happen due to the way this form of advertising works.

We are constantly battling and bidding and resubmitting to keep the listings on the first page as promised meaning there is likely to be some sort of downtime while these things happen.

What is worth noting is you will receive your full term as promised. We monitor all downtime (regardless of how much) meaning you will in fact receive 100% of your allocated term as promised.

It might mean you receive a day or two free once you request cancellation so we can cover these times of non-appearance.

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Will I receive a paid invoice each month?

NO. You will not receive an invoice each month although all invoices will be stored in your...

Why do you not cancel packages automatically after the initial term has passed?

As a company we did previously cancel packages at the end of the first term but due to the amount...

I thought I would have to sign a contract, where is it?

By making an initial payment you have entered into a verbal business to business contract and...

I cannot see my listing on Google, where is it?

We aim to have your listing on Google within 7 working days. If your listing is not appearing...

Can I cancel the service before my contract is due to expire?

No, you cannot cancel or stop the service before the contract has expired. Your contract renewal...