Should I expect to appear on Google 100% of the time?

It is impossible for any company to guarantee 100% uptime on Google (even Google can’t do this).

Unfortunately this is probably NOT going to happen due to the way this form of advertising works.

We are constantly battling and bidding and resubmitting to keep the listings on the first page as promised meaning there is likely to be some sort of downtime while these things happen.

What is worth noting is you will receive your full term as promised. We monitor all downtime (regardless of how much) meaning you will in fact receive 100% of your allocated term as promised.

It might mean you receive a day or two free once you request cancellation so we can cover these times of non-appearance.

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I access any emails that are sent via the contact us page of my new site?

All new websites are set up with email forwarding to the email address you given us at the point...

I cannot see my listing on Google, where is it?

We aim to have your listing on Google within 7 working days. If your listing is not appearing...

Will my package appear on mobile devices?

Yes, all promotion packages on Google are now submitted on all types of devices including...

I thought I would have to sign a contract, where is it?

By making an initial payment you have entered into a verbal business to business contract and...

If I decide not to renew my package at the end of my first term, do I get to keep the website and any domain names?

If you decide not to renew your service at the end of your initial term you simply have to pay a...